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Yesterday, Dish Network held its quarterly conference call with its investors. But during the call, the company issued a warning that its corporate computer systems were offline. The outage, however, has rolled over to today, which is something to take notice of.
In its announcement, Dish CEO Erik Carlson said:
“This morning, we experienced an internal outage that’s continuing to affect our internal servers and IT telephony. Our Dish and Sling services and our wireless and data networks continue to operate normally, are up and running.”
Shortly after the announcement, customers were alerted of the issue on social media: “We are experiencing an internal system issue and our teams are working hard to restore systems as soon as possible.”
Both Dish.com and BoostMobile.com websites were unavailable to customers too.
Fast forward to today and it seems the issue is still ongoing. On its Boost Mobile page, a new note has been added:
"Due to internal system issues some users may experience difficulty with their Boost Mobile accounts, paying their bill, or reaching Boost Care. Please be assured that if your account is affected, your wireless service is not affected by these issues and your service will not end due to non-payment."
A similar note is also available on Dish.com as well as the company’s phone numbers. We remain tuned for any updates from both companies.
Source: Light Reading
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