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Certain iPhone 14 Pro Max units are currently experiencing an issue. This was reported by users on Reddit (via PhoneArena). According to the complaints, users see horizontal lines on their display when they wake their devices.
One user, 1LastOutlaw, explained:
"I noticed that when the phone wakes up, horizontal lines flash on the screen. It does that randomly, not every time the phone wakes up. Sometimes it’s just 1 line, sometimes it’s multiple. I took it to Apple, and they ran diagnostics, and everything came back fine(green). The technician told me that there isn’t an issue with the hardware, that it has to do with the software."
Apple suggested that users do a factory reset. Unfortunately, the issue still persisted.
What’s even more interesting is that the issue seems to be affecting iPhone 14 Pro Max devices that were purchased within this month. An Apple support community member, called Satyatejakasula, wrote:
"Hello, I have purchased a brand new iPhone 14 Pro Max today, and I'm having a problem (I hope that it is just a software bug). The problem is that when I lock the phone (turn off the screen) and turn it on, some kind of horizontal line appears on the screen and 1/3 of the screen is brighter then the rest of it (for a split second), then the Lock Screen appears as normal and lines disappear when the display is turned on. I tried turning off TrueTone, auto brightness and tap to wake, but I'm still facing the issue. I even tried restart, force reset but no use. iOS 16.1.2."
Apple has since responded to the complaints and shared that this is not a hardware issue. This means that the problem can be fixed via a software update. Sadly, there is no word on when this update will roll out to the public.
Source: PhoneArena
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