Despite technological advances in communication, the main way in which people get in touch with businesses is still the telephone. Therefore, choosing a telephone service for your business is very important. However, the effect your telephone service has in your business can be great, which is why it is also hard to choose the appropriate service. A good phone service provider will be reliable and affordable, as well as provide you with all the features your business requires. Evaluating different services and providers is vital so that way you will be able to choose the company that best suits your needs.
There are two types of business phone services offered in Mastic Beach, NY: Traditional, analog telephone services and business VoIP service. Understanding the difference between them is key to choosing a provider. Below we will compare business phone services to give you the information you need to make the best choice.
| Provider | Plan Details | Monthly Rate* | |
|---|---|---|---|
 | RATED #1 BY INDUSTRY EXPERTS
| $19.99 | Details  142 Reviews |
 | Business phone service - no internet required
* 8.3% discount if paid for the year upfront | $17.41* | Details  7 Reviews |
 | Engineering for the Small Business
* per user per month | $9.95* | Details 1 Reviews |
 | Alliance
* 12% discount for subscribing and paying for a year upfront | $19.97* | Details 13 Reviews |
_2.png&contenttype=png "Talkroute Logo") | The phone system built to do business anywhere
* $5 per additional user | $19.00* | Details 1 Reviews |
_2.png&contenttype=png "Verizon logo") | Get 99.99% network reliability with Fios.
* Per month. Plus taxes, fees and equipment charges. | $69.00* | Details  11 Reviews |
VoIP stands for voice over Internet protocol. This type of phone service has been in use for more than a decade but has only become mainstream in the past few years. Many businesses have decided to try something new and get rid of their PSTN service. New companies, particularly start-ups, are also more likely to try VoIP phone service for their communication needs with their companies. Calls are simply carried through the company Internet provider and are exactly the same as when you use a traditional line. However, since your Internet will be used to conduct business calls, you will want to make sure your connection is strong and secure. If you would like, use our Wirefly Internet Speed Test to make sure you have dependable VoIP call quality.
The biggest difference when it comes to VoIP and PSTN service is the way the calls are carried through each one. A PSTN service still uses an analog signal to deliver calls. With a VoIP service, all calls are digitized and are sent through an Internet service provider instead. Using the Internet to carry calls is much more affordable than using a traditional analog service, so making and receiving phone calls costs less. This is especially helpful for any business that has to make a lot of long distance or international phone calls for their company. Many VoIP providers offer flat rate packages that are specifically for making long distance calls so their customers do not have to worry about huge rate increases on their bills every month.
With a VoIP service in Mastic Beach, NY, you can also request every type of feature that you would get with a PSTN phone service. You are probably used to features such as Caller ID and call forwarding, and these are basic features that most companies offer. You can also put in multiple extensions, have remote access to your voicemail and enjoy fax to voicemail when you choose a VoIP service provider. Just ask your provider when you set up your lines about all the extra features they supply.
Now that VoIP has become a favorite with business owners, a lot of carriers are ready to fight for your attention. On first glance this may make it seem hard to pick out a specific provider, but you can in fact benefit from this.
The first step is to take into account your needs in relation to a professional phone system. Think about things like how many extensions you'll require, what functions you'll have to use day by day, whether you expect to expand your company in the coming months, and what your budget is for business telephone service.
After that, you can search for plans from the numerous commercial VoIP companies in Mastic Beach, NY. Scope out the plans they have, how much they cost, and the company's industry standing in general. Keep in mind that functional telephone service is vital to your company's profitability, so try to select a vendor that has established itself positively in terms of dependability and customer support.
As stated before, PSTN has been around for years and is what many people think of when they wish to choose a company. PSTN, or public switched telephone network, was the first kind of phone service ever available. It is used all over the United States and runs over cables, telephone lines and satellites, as well as mobile networks. You may think this type of service would be less expensive since it has been around longer, but this isn't the case.
Since the infrastructure that PSTN runs on is older, it requires ongoing care and maintenance to keep it running. This causes the service charge to use it to cost more for business owners. Plus, the service is analog, making it more difficult to send data further distances. When you make a long distance telephone call in Mastic Beach, NY over PSTN, the data goes through numerous locations and stops along the way. Since the data goes through many different companies, the charge is more. The analog connection is the last step between the local office and the customer, known as the “last mile'. This is part of the reason the price is higher.
Most Mastic Beach, NY businesses use a private branch exchange, called a PBX, to route the numerous calls they receive. Having a business phone service in place enables the PBX to allow for the use of such important calling features beyond sending and receiving calls, such as multiple extensions, voicemail, call forwarding and conference calls.
Using a traditional PSTN phone system, the PBX either be located on the business's premises, or situated at a remote location. But no matter where the analog PBX is located, its operation can prove very expensive. Setting up a complete business phone system using a PBX requires the purchase of various types of hardware that usually means an investment of at least $1,000. Beyond that initial investment are the costs for installation, configuration and maintenance. A business owner will need to either have an in-house technical staff member handle these chores, or hire an outside professional, translating to costs of $100 an hour or more.
Know that upgrading and expanding a traditional PBX system for your Mastic Beach, NY business phone service needs may prove expensive as well as challenging. Many PBX systems can only support a limited number of lines. As your business grows, you will have to pay for more hardware, installation and maintenance costs when adding more extensions.
PBX systems, like other types of electronic hardware, are subject to frequent problems and breakdowns that can adversely affect your business communications, usually at the most inopportune times. Be prepared to pay for expensive repair and hardware replacement costs whenever anything goes wrong with your PBX. Any PBX system also becomes obsolete over time and needs to be updated or replaced, adding additional expenses to your business' bottom line.
