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Ting has been around since 2012. It is a small cell phone carrier, but it is becoming more popular.
The reason for its popularity is the fact that you will only pay for services that you use. In addition, Ting bills customers at the end of the billing cycle. Most other companies bill at the end of the billing cycle. Ting also doesn't require any contracts.
In general, the company has a bit of a different business model than other carriers. Rather than seeking to make as much money as possible from each customer, their services are aimed at ensuring that customers keep coming back.
It's also possible for customers to set their own usage limits for data, talk, and text. The company offers a dashboard that is exceptionally easy to use to monitor your usage. Since Ting is priced based on the amount of data and minutes that you use, it's important to watch this dashboard closely.
Check out and compare Ting cell phone plans below, or read on for the rest of the review.
Unfortunately, the price of Ting's services is fairly high. Despite the high price, it's often an affordable option for people who don't use their smartphones much. Also, it can be good for people who wish to have a significant number of lines. It's only 6 dollars per additional line.
However, Ting does not have its own network. Instead, T-Mobile and Sprint networks are used. This ensures that the network is reliable.
In addition, the company offers exceptional customer service. You'll be able to speak with a representative quickly, and there are no phone trees. Phone calls also are not transferred.
Unfortunately, there are no subsidies for the purchase of a new phone. Some smartphones can cost 700 dollars or more if you're paying full price. Also, Ting has a fairly limited selection of phones. If you already have a phone that works on any of the networks of the four biggest carriers, you can use it with Ting. In addition, there aren't as many options offered by Ting as major carriers.
Ting tends to offer prices that are comparable to lower cost carriers for minutes, but the data usage is much more expensive. If you don't use much data, this won't be an issue. In addition, Ting offers a SIM card for 9 dollars.
There are plans offered by major carriers for 30 dollars per month. However, many other plans are significantly more expensive. For instance, Verizon's Small S Plan is 55 dollars per month.
T-Mobile and Sprint have different types of networks. T-Mobile is a GSM network and Sprint is CDMA network. Therefore, either type of phone can work with Ting. It is possible to see what areas are covered by Ting at the following link.
Both of the networks have been rated highly according to numerous national measurements. T-Mobile is consistently ranked 3rd on national metrics tests, and Sprint is consistently ranked 4th.
Sprint offers good coverage throughout most urban areas. In rural areas, Sprint's coverage tends to be a bit spotty. Overall, the coverage isn't as good as Verizon or AT&T. According to Root Metrics, Sprint is behind Verizon by 3.6% and behind AT&T by 2.4%.
In general, Sprint does live up to its name. The coverage tends to be fairly fast, and it is good for video streaming. Sprint's network both 3G and 4G coverage, and a 1900 MHZ PCS band is used. It's also possible to get LTE coverage through the network. This network is on bands 25 and 41.
Unfortunately, T-Mobile is behind the other major carriers in terms of coverage. In rural areas, T-Mobile's coverage tends to be significantly harder to find. However, T-Mobile is working hard to fix this problem. It is even possible that T-Mobile will catch up with the other carriers. The coverage issue doesn't tend to be noticeable in urban areas though.
Despite its drawbacks, the coverage tends to be fairly fast. Open Signal rated T-Mobile as the fastest network of 2016. T-Mobile has a 4G LTE network that uses LTE bands 4 and 12. The network uses three frequencies. These are:
If a 2G device is being used, the 1900 MHZ frequency is most often used.
The phone that you have has a tremendous influence on your internet speeds and text speed. If you have a 2G phone, it still will be possible to use Ting. However, speeds will be much slower.
There are several ways that you can contact Ting. It's possible to contact Ting by telephone. You can call Ting's sales number at 1-855-999-7266. This customer service line is available on weekdays between 8 AM and 1 AM. On weekends, the number is open from 8 AM to 11 PM. There also is a customer service line that has the same hours.
It's also possible to find answers to many commonly asked questions about Ting online. Information is available on the Ting website. It's also possible to contact Ting on Facebook or Twitter. There also are apps that make it possible to contact the company.
If you switch to Ting, it will be possible to keep the same number. This is the same as most major cell carriers.
If the phone is purchased directly from Ting, you will not have to buy a SIM card. For those who are using a phone that wasn't purchased from Ting, you'll need to get one that is compatible with the network preferences of your phone. Ting offers a variety of SIM cards to choose from.
The rate for international calls varies considerably based on the minutes. You can find the rates for international calls here.
If you are interested in roaming services for international calls, the rate also varies depending on country. The international calling page on the Ting website lists information about international roaming.
It is possible to use the data from Ting on any device. The cost of using the data for tethering is the same as if you were using it on your phone. It's also possible to access the phone's Wi-Fi hotspot on other devices.
Ting does not operate any stores. Instead, they exclusively operate online. You can buy phones, plans, and SIM cards at their website.
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